Order Management System

Digitize Concrete Order Management From Booking to Delivery

Manage customer orders, schedules, mix designs, delivery slots, and approvals from one centralized platform.

Eliminate manual order errors
Faster order processing
Improve customer satisfaction
Complete order visibility
Digitize Concrete Order Management

Key Capabilities & Benefits

Enterprise features built specifically for modern concrete operations.

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Order Entry & Approval

Replace manual paper sheets with structured booking screens that validate mix designs and water-cement ratios.

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Mix Design Selection

Select appropriate mix grade strength profiles mapped directly to structural specs.

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Delivery Scheduling

Automatically schedule loading windows and batching operations based on site requirements.

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Real-Time Status Tracking

Access end-to-end status transparency from dispatched to site pouring.

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Customer Notifications

Auto-dispatch SMS notifications with live vehicle ETAs directly to clients.

✍️

Order Amendments

Easily update volume, grades, or intervals directly on live active tickets.

Core Intake

Digital Ticket Entry

Transition from manual paper-based order sheets to a secure, unified digital ticketing portal. Our system guarantees error-free concrete order booking by validating structural requirements in real-time before scheduling the batch.

  • Rigorous Mix Design Validation: Enforces selections for strength classes (e.g. M15 to M50), aggregate size constraints (10mm, 20mm), and target slump profiles.
  • Admixture & Specialty Logs: Seamlessly track retarders, accelerators, and plasticizer requests mapped directly to customer specifications.
  • Credit & Limit Verification: Auto-checks builder credit limits and payment statuses upon ticket intake to prevent unauthorized deliveries.
RMC OS - Digital Order Intake

New Concrete Order Ticket

BuildCraft Infrastructure Ltd.
M35 (35 MPa)
20 mm (Standard)
120 mm ± 20mm
Concrete Pump
0 m³ 75 m³ 150 m³
Live Ticket Preview
DRAFT TICKET
TK-2026-9041
Water/Cement Ratio: 0.42 (PASS)
Estimated Loads: 10 loads (8m³ each)
Scheduled Date: Today, 02:30 PM
Batch Plant: Hyderabad East
Dynamic Scheduling

Smart Booking Slots

Never overbook your plants or stack trucks at construction sites. RMC OS automatically calculates batch capacity, truck wash-out times, and transit offsets to book the perfect load interval.

  • Real-Time Capacity Grid: Integrates directly with your batch plant PLC controllers to monitor silo capacities and batch rates.
  • Intelligent Travel Time Offsets: Computes routing times based on hour-of-day traffic profiles, spacing out departures automatically.
  • Overbooking Protection: Color-coded capacity blocks lock out dispatchers from scheduling beyond a plant's physical capabilities.
RMC OS - Multi-Plant Scheduling Grid
Monday, June 8, 2026
Free Busy Peak Current
PLANT LOCATION
08:00
10:00
12:00
14:00
16:00
Hyderabad EastCapacity: 120 m³/hr
Peak
Busy
Available
Allocated
Available
Kukatpally PlantCapacity: 100 m³/hr
Busy
Peak
Busy
Available
Available
Secunderabad PlantCapacity: 90 m³/hr
Available
Available
Busy
Peak
Busy
Optimal Slot Picked: Hyderabad East has 45m³ capacity reserved for your ticket at 14:00.
Client Collaboration

Builder Portal Sync

Give your customers a premium, professional transparency experience. The Builder Portal syncs live with dispatch systems to update supervisors on site without forcing them to call or log into complex portals.

  • No-Login SMS Tracking Links: Customers receive a secure web link via SMS, showing their concrete mixer truck moving in real-time.
  • Digital Proof of Delivery (POD): Drivers capture signatures and slump-quality verification on-site, immediately updating the builder portal.
  • Compression & Cube Test Logger: Link site lab results directly back to concrete batches to maintain absolute transparency and trust.
10:24 AM
ACTIVE POUR

Metro Station #44

Order: 75 m³ of M35 Concrete

Delivered: 48 m³ Remaining: 27 m³
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Truck 1017: 2 min away
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Ramesh Kumar En Route • 40 km/h
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Concrete Quality Check
Slump Target120 mm
Mix Temp28.5°C
Water Added0 L

Transform Your Concrete Operations Today

Talk to our experts to see how RMC OS can streamline your dispatch, tracking, and invoicing.

Request Live Demo